Melissa joined Soldier’s Best Friend as Operations Manager in 2020. She is an Illinois native and has her Bachelor of Arts degree in Nonprofit Administration from Trinity International University. She has several years of experience working in the nonprofit industry and is currently pursuing a Master of Legal Studies with a focus in Nonprofit Organizations. Many of her family members have served in the military, including her brother, who is currently active duty. She and her husband have two very spoiled dogs, Gracie and Ernestine. In her free time, Melissa enjoys hiking and enjoying the beautiful Arizona sunshine.